Write clear, scannable knowledge base articles with step-by-step instructions and troubleshooting sections.
Write a comprehensive knowledge base / help center article for [Company] on the topic: [Topic/Feature/Process].
Article details:
- User type: [Customer / Admin / Developer]
- Complexity: [Basic / Intermediate / Advanced]
- Related features: [List]
Article structure:
1. Title (clear, searchable, action-oriented)
2. Summary snippet (1-2 sentences for search results)
3. When to use this article (prerequisites)
4. Step-by-step instructions:
- Numbered steps
- Screenshot placeholders [SCREENSHOT: describe]
- Code blocks (if technical)
5. What to expect (confirmation messages, emails)
6. Troubleshooting section (5 common issues)
7. Related articles (3-5 links)
8. Was this helpful? feedback section
Writing standards:
- Second person ("you")
- Active voice
- One action per step
- Scannable with headers
- Under 800 words unless truly complex